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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ann JP

Ann JP

October 11, 2024

3  out of  5
rating by Ann JP
"I've been a loyal State Farm customer for eight years, and initially, everything was great—no issues, and mostly friendly staff. However, this year, things have taken a turn. I'm not sure if the staff has changed, but the service has definitely become less friendly. Now, even getting a simple update on re-rates is a hassle, which has led me to seriously consider other options. It just goes to show that you can never get too comfortable; these companies often don’t value customers the way they claim to."
We responded:
"Dear Ann, I sincerely apologize for the recent unsatisfactory service you experienced from our office. It is our duty to always strive for excellent customer service to our clients. Please feel free to give me a call at 516-506-7200. We would love to have the opportunity to make this right. Thank you for your sincere feedback, we appreciate you and your business very much. Litza."
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Helen Saballos

July 11, 2024

5  out of  5
rating by Helen Saballos
"AMAZING TEAM!"
We responded:
"Thank Helen! We appreciate your business and feedback very much :)"
Profile photo of Pedro Bernabel

Pedro Bernabel

December 15, 2022

5  out of  5
rating by Pedro Bernabel
"Pretty good insurance agency, nice people, wonderful customer service,,,"
We responded:
"Thank you for your 5-Review. We appreciate your business and the time you spent with us. I welcome you to our family and look forward to a long-lasting relationship. Litza Casinover, State Farm Agent. "
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dinel romero

July 3, 2022

5  out of  5
rating by dinel romero
"Muy bueno 👌"
We responded:
"Thank you for your 5-Review Dinel. Litza Casinover, State Farm Agent. "
Profile photo of Diane Sampson

Diane Sampson

February 9, 2022

5  out of  5
rating by Diane Sampson
"Been with them for a while amazing customer service always"
We responded:
"Thank you for your 5-star review. I am grateful for my account managers who were able to assist you with the products you needed. We are happy to have you be part of our family. Litza Casinover, State Farm Agent. "
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Jeffrey Jackson Jr.

July 21, 2021

5  out of  5
rating by Jeffrey Jackson Jr.
"The staff was very helpful for what I needed 👏"
We responded:
"Thank you, Jeffrey, for your 5-Star Review and your kind words. I am thankful form my team members and their ability to provide customers like you with the exceptional service you deserve. I welcome you to our family. Litza Casinover, State Farm Agent. "
Profile photo of Robert Macaulay

Robert Macaulay

January 11, 2021

5  out of  5
rating by Robert Macaulay
"Gr8 people gr8 rates using them 4 years"
We responded:
"Thank you, Robert, for your 5-Star Review. I appreciate your business. Litza Casinover, State Farm Agent. "
Profile photo of Jasmine Rivera

Jasmine Rivera

November 2, 2020

5  out of  5
rating by Jasmine Rivera
"Mi mejor experiencia me atendió Estefanía recomendado"
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Sohail Ally

October 10, 2020

5  out of  5
rating by Sohail Ally
"Had a super low rate within minutes of calling, they're also super friendly and helpful, would definitely recommend"
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Rey Linares

September 21, 2020

5  out of  5
rating by Rey Linares
"Office is amazing staff is great specially Dania"
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Kelvin Garcia

September 15, 2020

1  out of  5
rating by Kelvin Garcia
"Dania es una persona que no es profesional en lo que hace cuando le reclamas de algo ella se enoja no acepta sus errores es muy repugnante.. yo creo que deberían de enseñarles a tratar mejor a sus clientes y que los problemas de la casa no se mascan con el trabajo"
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Shakiv Khan

February 20, 2020

5  out of  5
rating by Shakiv Khan
"Great service, great staff."
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Patricia P

October 23, 2019

5  out of  5
rating by Patricia P
"Very friendly staff Very helpful and knowledgeable Rey, Dania, Patty, Stephanie they’re all very nice This is definitely the place to go for insurance"
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Ali sher

September 3, 2019

5  out of  5
rating by Ali sher
"One of my very close and lovely family insurance company i love all of them I cannot specify the peoples because if i start from Litza then it’s not gonna end until i write a full essay on them Jackie, Rey, Dania, Mark all of them are very loving and caring peoples and very very very helping I love these guys and I’ll recommend them highly I’ve been using them from last 10yrs must get the insurance from these guys."
Profile photo of Avinash SajenAbraham

Avinash SajenAbraham

August 10, 2019

5  out of  5
rating by Avinash SajenAbraham
"I recently spoke with Stephany Veliz over the phone at State Farm to get a quote on car insurance . She was extremely helpful and nice. I did go with State Farm for my car insurance. The rates were what I could afford and was completely satisfied with Stephany Veliz ."
Profile photo of ELDORADO AUTO SALES INC

ELDORADO AUTO SALES INC

June 13, 2019

5  out of  5
rating by ELDORADO AUTO SALES INC
"I'VE BEEN SELLING CARS FOR OVER 30 YEARS. I WAS RECOMMENDED TO THE LITZA CASINOVER AGENCY. EVERYONE THERE IS SUPER HELPFUL. AND THEN THERE'S REY!!!!!! I CALL HIM "MY SECRET WEAPON". THE QUOTES ARE UNBELIEVABLE. HE REALLY WORKS HARD AND HAS KNOWLEDGE LIKE NO OTHER BROKER I'VE EVER DEALT WITH. HE MAKES MY JOB EASIER AND HELPS MY CUSTOMERS SAVE MONEY EVERY MONTH. MY CUSTOMERS TELL ME YOUR FRIEND REY IS A BLESSING AND I AGREE. STATE FARM IS A #1 INSURANCE COMPANY, BUT REY IS THE ICING ON THE CAKE. HE DESRVES 6 STARS BUT I CAN ONLY GIVE HIM 5'. ONCE AGAIN THANK YOU REY FOR ALL THAT YOU DO FOR THE PUBLIC AND MY CUSTOMERS AS WELL. GOD BLESS YOU."
Profile photo of Catra Adventures

Catra Adventures

March 4, 2019

5  out of  5
rating by Catra Adventures
"Great service & staff. Super friendly. Always looking to save you money. Very helpful."