State Farm® Insurance Agent Litza Casinover
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Paguada
March 31, 2025
5
out of
5
rating by Carlos Paguada
"Muy buena atención bien profesional siempre busco a stephany!"
We responded:
"Thank you for your feedback! We're thrilled to hear that you had a positive experience and that Stephanie has consistently met your needs. If you have any specific requests or questions, feel free to let us know! Litza Casinover. "
Duck 12 Fool
March 21, 2025
5
out of
5
rating by Duck 12 Fool
"State Farm customer service experience is great using this office …Staff is pleasant and helpful..Shout out to Stephanie for always being helpful and now offering therapy sessions as well …great vibes..my quarterly rate inquiry will be coming up shortly 🥴😎"
We responded:
"Thanks for the great review! We’re so glad to hear you had a fantastic experience with our team. Huge shoutout to Stephanie for being such a superstar! We’re excited to help with your quarterly rate inquiry when you’re ready. Great vibes all around! 😊 Litza Casinover."
Reina Reyes
March 7, 2025
5
out of
5
rating by Reina Reyes
"En esta oficina todo es excelente! Estado tratando con stephany los últimos 8 anos aquí en state farm y estoy muy contenta con su servicio. Siempre está dispuesta ayudar y todas de la oficina son amable."
We responded:
"¡Muchísimas gracias por tu reseña! Nos alegra saber que has tenido una experiencia excelente durante estos 8 años con Stephany y el equipo. Ella realmente es increíble y siempre está lista para ayudar. ¡Apreciamos tu confianza en nosotros y estamos aquí para lo que necesites! 😊 Litza Casinover."
Nicole Adames
March 7, 2025
5
out of
5
rating by Nicole Adames
"Stephany 5 Estrellas le quedan cortas ella llena todas las espectativas 10/10"
We responded:
"¡Wow, muchísimas gracias por esa increíble reseña! 🌟 Nos alegra saber que Stephany ha superado todas tus expectativas. ¡Es una verdadera estrella! Si necesitas algo más, aquí estamos para ayudarte. ¡Apreciamos tu apoyo! 😊 Litza Casinover."
Chelsea Penafiel
March 2, 2025
5
out of
5
rating by Chelsea Penafiel
"I had the pleasure of working with Helen as my State Farm representative, and I can't speak highly enough of her! She was incredibly responsive, knowledgeable, and went above and beyond to ensure that I understood my options. Helen made the whole process seamless and stress-free, taking the time to answer all my questions with patience and professionalism. It's clear she truly cares about her clients. I highly recommend her for anyone looking for reliable and friendly service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear about your positive experience working with Helen. She truly is dedicated to providing exceptional service and ensuring her clients feel informed and supported throughout the process. Your recommendation means a lot to us, and we appreciate you taking the time to share your feedback. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! Litza Casinover."
Irene Benito
February 28, 2025
5
out of
5
rating by Irene Benito
"Helen has been helping me with my insurance for the past 2 years and the experience has been phenomenal!! She always makes sure to keep me Up to date with any chances on my policy & she is always a call away if i need absolutely anything. State Farm is lucky to have her!"
We responded:
"Thank you Irene! Thanks so much for the awesome review! We're so glad to hear that Helen has been there for you and keeping you in the loop with your insurance. She really cares about her clients, and it’s great to see that shine through in your experience. If you ever need anything else, just give us a shout! Litza Casinover."
andrea vasquez
February 28, 2025
5
out of
5
rating by andrea vasquez
"Had an amazing experience at this office. Helen Saballos was super helpful. Helped me find a lower rate for multiple cars. Super reliable and always available to help!"
We responded:
"Hello Andrea, Thank you for taking the time to share your experience! We’re delighted to hear that Helen was able to assist you in finding lower rates for your cars. Her dedication to providing reliable and accessible service is truly commendable. We appreciate your support and look forward to helping you and your family in the future! Litza Casinover"
Daniela Castro
February 28, 2025
5
out of
5
rating by Daniela Castro
"Helen was very helpful and got me the best deal! I highly recommend this office to my family and friends."
We responded:
"Hello Daniela, Thank you so much for your kind words! We're thrilled to hear that Helen was able to assist you and help you find the best deal. Your recommendation means a lot to us, and we truly appreciate you sharing your positive experience with your family and friends. If you need anything else in the future, please don’t hesitate to reach out! Litza Casinover."
Samantha Mendes
February 8, 2025
5
out of
5
rating by Samantha Mendes
"Helen is soooo helpful! She went above and beyond for my first car insurance. And I would highly recommend anyone switch over to their office. Love all the agents there !"
We responded:
"Samantha, Thank you for taking the time to share your positive experience with our office. We are delighted to hear that Helen provided you with exceptional service during your first car insurance process. It is our commitment to deliver outstanding support to all our clients, and we are pleased that you felt well taken care of. Your recommendation means a great deal to us, and we look forward to continuing to serve you and others in the future. Litza."
Laurie Jordan
February 5, 2025
5
out of
5
rating by Laurie Jordan
"I'm 66 yrs old and have been with this State Farm office for several yrs. That being said I prefer personal attention over the virtual world of business where you are just a number. Through the years they have all been professional and Stephanie has provided a customer service that makes me as a client feel at ease and mattered. She adds a personal touch to her efficiency. Thank you Stephanie!!!"
We responded:
"Thank you for your detailed review Laurie! We really appreciate you and your business! Stephanie is a very dedicated and knowledgeable professional, we are so happy you had a good experience with her service. We take pride in the personalized attention we provide to our policyholders. It is a privilege to be able to do so, thank you for your loyalty and support. Litza."
Julia
February 5, 2025
5
out of
5
rating by Julia
"Jackie has been very helpful with all my insurance needs she has provided amazing customer service i definitely recommend this office."
We responded:
"Hello Julia! Thank you so much for your review. We are so happy you found your experience with Jackie so satisfactory. It is our pleasure to serve you. Litza."
Ann JP
October 11, 2024
3
out of
5
rating by Ann JP
"I've been a loyal State Farm customer for eight years, and initially, everything was great—no issues, and mostly friendly staff. However, this year, things have taken a turn. I'm not sure if the staff has changed, but the service has definitely become less friendly. Now, even getting a simple update on re-rates is a hassle, which has led me to seriously consider other options. It just goes to show that you can never get too comfortable; these companies often don’t value customers the way they claim to."
We responded:
"Dear Ann, I sincerely apologize for the recent unsatisfactory service you experienced from our office. It is our duty to always strive for excellent customer service to our clients. Please feel free to give me a call at 516-506-7200. We would love to have the opportunity to make this right. Thank you for your sincere feedback, we appreciate you and your business very much. Litza."
Helen Saballos
July 11, 2024
5
out of
5
rating by Helen Saballos
"AMAZING TEAM!"
We responded:
"Thank Helen! We appreciate your business and feedback very much :)"
Pedro Bernabel
December 15, 2022
5
out of
5
rating by Pedro Bernabel
"Pretty good insurance agency, nice people, wonderful customer service,,,"
We responded:
"Thank you for your 5-Review. We appreciate your business and the time you spent with us. I welcome you to our family and look forward to a long-lasting relationship. Litza Casinover, State Farm Agent. "
dinel romero
July 3, 2022
5
out of
5
rating by dinel romero
"Muy bueno 👌"
We responded:
"Thank you for your 5-Review Dinel. Litza Casinover, State Farm Agent. "
Diane Sampson
February 9, 2022
5
out of
5
rating by Diane Sampson
"Been with them for a while amazing customer service always"
We responded:
"Thank you for your 5-star review. I am grateful for my account managers who were able to assist you with the products you needed. We are happy to have you be part of our family. Litza Casinover, State Farm Agent. "
Jeffrey Jackson Jr.
July 21, 2021
5
out of
5
rating by Jeffrey Jackson Jr.
"The staff was very helpful for what I needed 👏"
We responded:
"Thank you, Jeffrey, for your 5-Star Review and your kind words. I am thankful form my team members and their ability to provide customers like you with the exceptional service you deserve. I welcome you to our family. Litza Casinover, State Farm Agent. "
Robert Macaulay
January 11, 2021
5
out of
5
rating by Robert Macaulay
"Gr8 people gr8 rates using them 4 years"
We responded:
"Thank you, Robert, for your 5-Star Review. I appreciate your business. Litza Casinover, State Farm Agent. "
Jasmine Rivera
November 2, 2020
5
out of
5
rating by Jasmine Rivera
"Mi mejor experiencia me atendió Estefanía recomendado"
Sohail Ally
October 10, 2020
5
out of
5
rating by Sohail Ally
"Had a super low rate within minutes of calling, they're also super friendly and helpful, would definitely recommend"
Rey Linares
September 21, 2020
5
out of
5
rating by Rey Linares
"Office is amazing staff is great specially Dania"
Kelvin Garcia
September 15, 2020
1
out of
5
rating by Kelvin Garcia
"Dania es una persona que no es profesional en lo que hace cuando le reclamas de algo ella se enoja no acepta sus errores es muy repugnante.. yo creo que deberían de enseñarles a tratar mejor a sus clientes y que los problemas de la casa no se mascan con el trabajo"
Shakiv Khan
February 20, 2020
5
out of
5
rating by Shakiv Khan
"Great service, great staff."
Ali sher
September 3, 2019
5
out of
5
rating by Ali sher
"One of my very close and lovely family insurance company i love all of them I cannot specify the peoples because if i start from Litza then it’s not gonna end until i write a full essay on them Jackie, Rey, Dania, Mark all of them are very loving and caring peoples and very very very helping I love these guys and I’ll recommend them highly I’ve been using them from last 10yrs must get the insurance from these guys."
Avinash SajenAbraham
August 10, 2019
5
out of
5
rating by Avinash SajenAbraham
"I recently spoke with Stephany Veliz over the phone at State Farm to get a quote on car insurance . She was extremely helpful and nice. I did go with State Farm for my car insurance. The rates were what I could afford and was completely satisfied with Stephany Veliz ."